Privacy & Cookies

Introduction

Yakisugi Atelier respects your privacy and values the protection of your personal data. In this privacy and cookie policy, we explain what data we collect, how we use it and what rights you have under the General Data Protection Regulation (GDPR).

By using our website, you agree to this policy.

Contact Details

What data do we collect?

1. Data you provide to us

When you contact us, request a quote or plan a visit, we collect the following data:

• First and last name
• Email address
• Phone number
• Company name (if applicable)
• Project details and preferences
• Any other information you share with us

2. Automatically collected data

Through cookies and similar technologies, we automatically collect:

• IP address (anonymised)
• Browser type and version
• Device type (desktop, tablet, mobile)
• Pages visited and click behaviour
• Date and time of visit
• Referring website
• Geographic location (country/region level)

What do we use your data for?

We use your personal data for the following purposes:

• Communication: To answer your questions, send quotes and schedule appointments
• Project management: To realise your project and keep you informed of progress
• Website optimisation: To improve our website based on user behaviour
• Marketing: To inform you about new products, services and projects (only with your consent)
• Legal obligations: To comply with tax and accounting obligations

Cookie Policy

What are cookies?

Cookies are small text files stored on your device when you visit our website. They help us remember your preferences and improve the website.

Which cookies do we use?

How do I manage cookies?

You can change your cookie preferences at any time:

• Via the cookie banner: Click "Decline" to block analytical cookies
• Via your browser: All browsers offer the ability to manage or delete cookies
• Google Analytics opt-out: Install the Google Analytics Opt-out Browser Add-on (Google Analytics Opt-out)

Do we share your data?

We never sell your personal data to third parties. We only share your data in the following cases:

• Google Analytics: For website statistics (anonymised, GDPR compliant)
• EmailJS: For sending contact forms and quotes
• Suppliers and partners: Only if necessary for the execution of your project
• Legal obligation: When required by law

How do we secure your data?

We take appropriate technical and organisational measures to protect your data:

• SSL/TLS encryption for all data transmission
• Secure database storage with access control
• Regular security audits and updates
• Limited access to personal data (need-to-know basis)

How long do we keep your data?

We do not keep your personal data longer than necessary:

• Contact details: Up to 2 years after last contact (unless you object)
• Project data: 10 years (legal retention period for invoices and contracts)
• Analytics data: 26 months (Google Analytics standard)
• Marketing data: Until you unsubscribe from newsletters

What are your rights?

Under the GDPR, you have the following rights:

• Right of access: You can request what data we hold about you
• Right to rectification: You can have incorrect data corrected
• Right to erasure: You can request deletion of your data
• Right to restriction: You can restrict the processing of your data
• Right to data portability: You can request your data in a structured format
• Right to object: You can object to the processing of your data
• Right to withdraw consent: You can withdraw your consent at any time

To exercise these rights, contact us at [email protected]. We will respond within 30 days.

Complaints

If you are not satisfied with how we handle your data, you can file a complaint with:

Changes to this policy

We may update this privacy and cookie policy from time to time. The most recent version is always available on this page. Important changes will be communicated via our website.

Last update: 6 December 2025